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Frequently asked questions
Straight answers about how Oshanya works, what we handle and how to get started.
General
What does Oshanya do?
Oshanya Global provides comprehensive business consultancy and operational support, including HR, PRO services, marketing, accounts, and call centre solutions. Our dedicated team streamlines business operations, improves efficiency, and enables sustainable growth.
Which sectors do you work in?
Oshanya Global specializes in healthcare, retail, and real estate, with our retail services also supporting educational centres, typing centres, and other service-based businesses. We welcome enquiries from other industries and assess each business’s requirements to determine how we can best support them.
Can I hire you for just one service?
Absolutely. Our services are flexible, allowing you to start with a single solution, such as PRO services or marketing, and expand as your business grows. We also offer complete back-office management for businesses seeking comprehensive operational support.
Do I get a single point of contact?
Yes. Oshanya Global assigns a dedicated point of contact to manage and coordinate all your services, ensuring seamless communication, efficient operations, and consistent support without the need to follow up with multiple teams.
Services
Can you handle government paperwork on my behalf?
Yes. Our dedicated PRO team manages the preparation and submission of trade licence, visa, Emirates ID, and labour-related applications, ensuring a streamlined and efficient process using your provided documents and authorisations.
What does your call center handle?
Our call centre solutions include inbound enquiry management, appointment scheduling, reminders, customer follow-ups, and complaint escalation. We deliver professional, multilingual customer support based on your business requirements, with language availability confirmed upon consultation.
Do you run advertising and websites?
Yes. Oshanya Global offers comprehensive marketing solutions, including branding, website development, Google Ads, and social media management. Our results-driven approach focuses on generating quality enquiries, customer calls, and appointment bookings, supported by transparent performance reporting..
Working with us
How do we get started?
Simply contact us via WhatsApp or our website contact form. Our team will schedule a brief consultation to understand your business requirements and provide a tailored proposal outlining the scope of services and expected timeline.
How are your fees structured?
Our pricing is tailored to your business requirements and scope of work. Ongoing services are typically offered at a fixed monthly fee, while one-time projects and transactions are quoted individually. We provide a clear, customised quotation after assessing your needs.
Is our information kept confidential?
Yes. At Oshanya Global, we prioritise client confidentiality and handle all business information with care and professionalism. Your information is used solely to deliver the agreed services, and we are happy to sign a Non-Disclosure Agreement (NDA) upon request.
Tell us what you want off your plate
Send us a message on WhatsApp or through the contact form and we will come back with a clear proposal.